customer tools

Stay efficient and compliant with TEN's growing tools and resources.

Roadside service or emergency: CALL (844) 836-4255

TEN Customer Portal

Maintenance & Repairs at Your Fingertips

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    Request Service

    Submit requests for equipment maintenance or repairs directly online, 24/7.

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    Track Live Repair Status

    Monitor the progress of your repair requests in real-time.

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    Manage Documents

    Look up and download important data, equipment details, and work orders to stay compliant and organized.

Launch Portal

Registration & FHWAS

document
search & Downloads

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    Find and download critical documents such as equipment registrations and inspection reports using your Unit or VIN number.

Enter a Unit Number or VIN to retrieve the latest Registration and Federal Highway Administration Inspection (FHWA) documents.



Physical Damage Coverage

loss damage waiver

Loss Damage Waiver (LDW) is physical damage coverage for dry vans and reefers that is separate from your insurance provider. A LDW claim does not need to be submitted to your insurance provider.

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Loss Damage Waiver is not insurance and does not replace a customer's liability insurance.

Customer Support

need help?

Our support team is here to assist with any questions or issues you may encounter. We're committed to providing the tools you need to keep your fleet running smoothly.

Contact Us