TEN's National Vendor Network

BECOME OUR VENDOR

We are always interested in expanding our nationwide vendor network so that we can continue to provide our customers with the best service possible. Our ideal vendors are committed to always providing high-quality service at a fair price, have well maintained and safe equipment at all times, and provide proof of adequate and up-to-date liability insurance.

All vendors will remain on our TEN Preferred Vendor list for two years. At that time, the vendor is responsible for renewing and updating their vendor status. Failure to do so could cause your company’s name to be automatically deleted from our active list.

In order to apply to become a TEN Preferred Vendor, the form below must be completed in its entirety along with all requested forms and documents.

  • Save and resume application link at bottom of form
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Hold Harmless Agreement-Vendor

I, the undersigned – binding my heirs, executors, administrators, estates, and assigns—do hereby agree to completely and fully indemnify, defend, and hold harmless Star Leasing Company, LLC D/B/A Transportation Equipment Network; their respective partners and affiliated companies; and each of the foregoing parties’ respective directors, officers, employees, independent contractors, and agents (collectively, the “Indemnitees”, or individually, an “Indemnitee”) from and against any and all claims, causes of action, and/or liabilities of every kind (collectively, “Liabilities”) for injury to, or death of, any person or persons or for damage to, or loss of, personal property arising out of or attributed, directly or indirectly while providing services to Star Leasing Company, LLC D/B/A Transportation Equipment Network in connection with all services provided for Star Leasing Company, LLC D/B/A Transportation Equipment Network’s customers, even if the Liabilities are caused in whole or in part by the negligence of any Indemnitee. I assume all risks involved with my activities, including the risk of damage to, or theft of, any of my personal property, and I waive and relinquish, covenant not to sue, and fully release and forever discharge the Indemnitees from any and all Liabilities whatsoever, at common law or otherwise, that may arise as a result of or in connection with any of my services provided, even if such Liabilities are caused in whole or in part by the negligence of any Indemnitee.

If this vendor is other than an individual, vendor certifies, warrants, and represents that the individual whose signature appears below is duly authorized to execute this agreement on behalf of the firm, corporation, partnership or other entity who is the vendor.

Transportation Equipment Network Preferred Vendor Invoice Processing

Transportation Equipment Network will provide a reference number at time of initial service.Upon service being completed a work order or invoice from the vendor must be forwarded to the emailaddress or fax number listed below. All information listed below must be listed clearly on the invoice or work order for prompt processing of the invoice. Once the invoice or work order is received from thevendor and a confirmed a purchase order number will be supplied to the vendor for payment. Pleaseremember that the information is required to supply to TEN customers and it is very important for billing.

ALL INVOICES MUST BE RECEIVED FROM THE VENDOR WITHIN 15 DAYS OF THE ACTUAL REPAIR EVENT. ANY EXCESSIVELY LATE INVOICES MAY BE REDUCED BY 7% OR NOT PAID AT ALL.

All invoices require the following details:

  • Trailer Unit Number
  • VIN/Serial Number
  • Tag/License # of trailer
  • Date and Time of Service
  • Location/Address
  • Hub Meter
  • TEN Reference Number
  • Driver name (if applicable)
  • Tractor Unit Number, if trailer is connected
  • Detail of repairs- including: Complaint, Cause and Correction
  • Labor Breakdown cost including travel, fuel etc.
  • Parts Breakdown cost
  • Pictures required: License Tag, Unit Number, Vin Plate, failed component - before and after.

By signing below I agree to and acknowledge the Hold Harmless Agreement the above process:

Clear Signature
Name

Transportation Equipment Network Preferred Vendor Insurance Coverage Requirements

In the event your company is selected to provide over the road or in shop maintenance services for Transportation Equipment Network, a certificate of liability insurance must be on file with our company. The insurance proof should be sent on a recurring basis from your insurance company to TEN, so that the dates are reflected in our database. Certificate requirements are as follows: Certificate must provide evidence of the following coverage(s): High Hazard Services Including trailer repair, electrical work, roof repairs, and transporting trailers, etc.:

  • Star Leasing Company, LLC DBA Transportation Equipment Network must be listed as Additional Insured.
  • $1,000,000 per occurrence Combined Single Limit Auto Liability that includes non-owned equipment coverage.
  • $1,000,000 per occurrence/$2,000,000 aggregate General/Garage Liability that includes non- owned equipment coverage.
  • Employer’s Liability $1,000,000.
  • Proof of Workers Compensation Insurance. If not required by the state to carry Workers Compensation Insurance, provide proof of exemption.

If performing towing services, also include:

  • $250,000 ON-Hook/Cargo Liability per occurrence.
  • $250,000 Garage Keepers Legal Liability per occurrence.

Certificate Holder: Star Leasing Company, LLC DBA Transportation Equipment Network 6767 Longshore Street, Suite 200 Dublin, OH 43017

Click or drag files to this area to upload. You can upload up to 2 files.

Company Business Information

Physical address for service
Is this address the same as the accounts payable "remit to" address?
Account contact name
What days are you open?
Please enter your hours of operation. If they are different depending on the day or if it’s a holiday, please add those hours of operation as well.
Do you handle emergency road calls after business hours?
Do you require a credit application to be paid by purchase order?
Do you have a trailer shop for maintenance?
Do you operate mobile service trucks?

Maintenance Questionnaire

Do you repair trailers?
Do you repair liftgates?
Do you repair reefers?
Do you repair Thermo King reefers?
Do you repair Carrier reefers?
Do you use a 3rd party to complete any repairs?
Do you provide lock-out tag out procedures?
Do you have the resources to perform FHWA inspections for trailer only?
Do you deliver diesel?
Do you provide towing?
Are your mobile trucks equipped with equipment to complete computer diagnostics on trailers?
Are your technicians certified brake inspectors in accordance with 396.25 of FMCSA's Regulations?
Do your technicians follow torque procedures?
Are your trucks equipped with welders?

Tire-Specific Maintenance Questionnaire

Are you a National Tire Account Dealer?
Do you provide tire replacement?
Do you credit casings?
Do you torque all lug nuts using a calibrated torque wrench?
Are your technicians TIA-certified?

Customer Service Questionnaire

Do you have a guaranteed response time?
Are you able to provide us and update status of the work to be completed?
Do your technicians use all safety precautions?
Does your company have a safety program or any safety training for your employees?*
Do your techs have phones available that can take pictures of tires, inspections, etc.?

Preferred Vendor Pricing Questionnaire

Do you charge a service call out fee?
Do you have a flat rate for the FWHA/DOT inspection?
Do you charge a fuel surcharge?
Do you charge an environmental fee?
Do you charge any shop supply fees?
Do you markup parts?
Do you charge any other miscellaneous fees?
Can you provide a multi-unit discount?
If TEN sets you up as a preferred vendor, would you offer any discounts?
This would identify you as preferred when searching our database of vendors in the given area.
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