customer tools
Stay efficient and compliant with TEN's growing tools and resources.
TEN Customer Portal
Maintenance & Repairs at Your Fingertips
Request Service
Submit requests for equipment maintenance or repairs directly online, 24/7.
Track Live Repair Status
Monitor the progress of your repair requests in real-time.
Manage Documents
Look up and download important data, equipment details, and work orders to stay compliant and organized.
Registration & FHWAS
document
search & Downloads
Find and download critical documents such as equipment registrations and inspection reports using your Unit or VIN number.
Enter a Unit Number or VIN to retrieve the latest Registration and Federal Highway Administration Inspection (FHWA) documents.
Physical Damage Coverage
loss damage waiver
Loss Damage Waiver (LDW) is physical damage coverage for dry vans and reefers that is separate from your insurance provider. A LDW claim does not need to be submitted to your insurance provider.
Loss Damage Waiver is not insurance and does not replace a customer's liability insurance.
Customer Support
need help?
Our support team is here to assist with any questions or issues you may encounter. We're committed to providing the tools you need to keep your fleet running smoothly.
