customer tools
Stay efficient and compliant with TEN's growing tools and resources.
TEN Customer Portal
All your fleet data, maintenance, and repair status at your fingertips.
Document Downloads
Find critical documents such as registrations and inspection reports.
Loss Damage Waiver
Discover additional damage coverage for dry vans and reefers.
Vendor Questionnaire
Apply to become a preferred vendor within the TEN network.
Credit Application
Apply for credit to explore financial options available to you.
TEN Customer Portal
Maintenance & Repairs at Your Fingertips
Request Service
Submit requests for equipment maintenance or repairs directly online, 24/7.
Track Live Repair Status
Monitor the progress of your repair requests in real-time.
Manage Documents
Look up and download important data, equipment details, and work orders to stay compliant and organized.
Registration & FHWAS
document
search & Downloads
Find and download critical documents such as equipment registrations and inspection reports using your Unit or VIN number.
Enter a Unit Number or VIN to retrieve the latest Registration and Federal Highway Administration Inspection (FHWA) documents.
Physical Damage Coverage
loss damage waiver
Loss Damage Waiver (LDW) is physical damage coverage for dry vans and reefers that is separate from your insurance provider. A LDW claim does not need to be submitted to your insurance provider.
Loss Damage Waiver is not insurance and does not replace a customer's liability insurance.
Building Partnerships
Vendor application
TEN’s Vendor Application streamlines the vendor onboarding process, allowing suppliers to efficiently submit and manage their qualification details. This tool ensures a seamless experience, upholding TEN’s commitment to building strong, compliant partnerships across our network.
Financial Support
Credit application
The TEN Credit Application offers a quick, secure way to establish credit with TEN, supporting our customers’ business needs with ease and efficiency. With a streamlined approval process, we make it simple for you to get the financial backing needed to keep your fleet moving forward.
Customer Support
need help?
Our support team is here to assist with any questions or issues you may encounter. We're committed to providing the tools you need to keep your fleet running smoothly.
